Open app and audio on iPhone stops playing

Forum Features
1

Hi,
When I’m listening to something on my iPhone and quickly switch over to simple control, whatever it is that I’m listening to stops playing on my phone.
Is there something I need to do within my phone so this doesn’t happen?

2

Sounds like you have “Volume Hard Buttons” turned on. That means whenever you’re in Simple Control, we take over the system volume/player. If you use that device for playing other stuff frequently, you probably want to turn that off.

3

Hey Will,
Just checked and I have that option off.
Just did a little bit of testing and found out that the issue only happens when the open is initially open… so, if I have the app open in the background and start playing music and then switch over to the app the music continues playing just fine. But, if I have music playing and I open the app, then it stops the music.

Thanks